Living with black mould, condensation or damp patches that your landlord keeps ignoring? Mould is a serious health hazard — especially for children, older people and anyone with asthma. If you've reported it and nothing has been done, you can make a housing disrepair claim.
Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the structure and exterior of your home in repair — including roofs, walls, windows, gutters and pipes that let damp in. The Homes (Fitness for Human Habitation) Act 2018 makes damp and mould a specific "hazard" that renders a home unfit to live in.
Since the tragic death of two-year-old Awaab Ishak, Awaab's Law now requires social landlords in England to investigate reported damp and mould within fixed timeframes and fix hazards quickly. Councils and housing associations that miss these deadlines are breaking the law.
Landlords often blame condensation on tenants. In reality, condensation is usually caused by poor insulation, inadequate ventilation, broken extractor fans or failed heating — all of which are the landlord's responsibility to put right.
Damp and mould claims typically include:
And crucially, the landlord is ordered to carry out proper remedial work — not just paint over the mould.
Use the 60-second checker or call us. We confirm eligibility within 24 hours.
Photos, reports to your landlord and an independent survey build your case.
Our solicitors put your landlord on formal notice to repair and compensate.
Work completed and compensation agreed — usually without court.
Usually, yes. Condensation is normally caused by defects the landlord must fix — poor insulation, broken extractor fans, single glazing, failed heating or blocked vents. Blaming tenants for 'lifestyle' rarely stands up once an independent surveyor inspects.
Yes. Painting over mould without fixing the cause is not a repair. If the mould has returned or the underlying damp was never addressed, your claim continues and the landlord's inadequate response strengthens it.
Yes. Where damp and mould has caused or worsened asthma, chest infections, eczema or other conditions, a personal injury element can be added to the claim. Keep GP and hospital records.
Under Awaab's Law, social landlords in England must investigate reported damp and mould within set timeframes and make homes safe quickly — emergency hazards within 24 hours. Missing these deadlines is a breach of the tenancy.
Complete our 60-second checker or call us. No pressure, no obligation — just clear answers.
